Shift Supervisor - Lead Front‑Line Operations

guernseysonic; Waukesha (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

guernseysonic in Waukesha, Wisconsin, is seeking a dedicated team member to supervise restaurant operations. This role involves leading station duties, assisting with employee training, and ensuring compliance with all company standards.

The ideal candidate will have strong communication skills, a knowledge of operational duties, and be prepared for a dynamic work environment involving flexible hours including nights and weekends.

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Qualifications

• Knowledge of basic operational duties in a restaurant environment.
• Ability to follow directions and perform multiple tasks efficiently.
• Strong communication skills to assist with team and customer interactions.

Responsibilities

• Supervise basic operational duties to provide quality products and service.
• Assist with new employee orientation and training.
• Ensure compliance with company policies and operational standards.
• Lead shift meetings and manage customer complaints.
• Perform cleaning and sanitation duties.

Skills

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communication skills

Multi-tasking

Decision-making

Leadership

Time-management

Conflict-resolution skills

Job description

guernseysonic in Waukesha, Wisconsin, is seeking a dedicated team member to supervise restaurant operations. This role involves leading station duties, assisting with employee training, and ensuring compliance with all company standards.

The ideal candidate will have strong communication skills, a knowledge of operational duties, and be prepared for a dynamic work environment involving flexible hours including nights and weekends.

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