Shift Supervisor - Lead Front‑Line Operations

guernseysonic; Du Quoin (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

guernseysonic in Du Quoin, Illinois, seeks an operational supervisor to lead and manage various duties in a restaurant environment. This role involves performing, leading, and supervising tasks, ensuring high quality of service and compliance with standards.

Qualified candidates should possess strong skills in communication, multitasking, and leadership. The position offers a flexible schedule with a minimum of 30 hours per week, including nights and weekends.

Qualifications

• Knowledge of restaurant operations and customer service standards.
• Ability to communicate effectively with team members and guests.
• Physical ability to stand, bend, lift, and perform various tasks in a restaurant environment.

Responsibilities

• Supervise station duties and ensure quality service.
• Lead orientation and training for new employees.
• Perform cleaning and sanitation duties as per operational standards.
• Attend to customer or employee complaints and issues.

Skills

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communication skills

Multi-tasking

Decision-making

Leadership

Time-management

Conflict-resolution skills

Job description

guernseysonic in Du Quoin, Illinois, seeks an operational supervisor to lead and manage various duties in a restaurant environment. This role involves performing, leading, and supervising tasks, ensuring high quality of service and compliance with standards.

Qualified candidates should possess strong skills in communication, multitasking, and leadership. The position offers a flexible schedule with a minimum of 30 hours per week, including nights and weekends.