Shift Supervisor: Lead Crew & Guest Experience

McDonald's; Coralville (IA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's in Coralville, IA is seeking a proactive Shift Manager to lead daily operations and guest experiences. You’ll supervise crew schedules, coach teammates, and uphold food safety and cleanliness to McDonald’s standards.

You’ll drive performance, promote teamwork, and take decisive action on safety, inventory, and profitability while supporting training and growth across the restaurant team.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Skills

People management

Customer service

Leadership

Communication

Job description

McDonald's in Coralville, IA is seeking a proactive Shift Manager to lead daily operations and guest experiences. You’ll supervise crew schedules, coach teammates, and uphold food safety and cleanliness to McDonald’s standards.

You’ll drive performance, promote teamwork, and take decisive action on safety, inventory, and profitability while supporting training and growth across the restaurant team.