Shift Supervisor: Lead Crew & Guest Experience

McDonald's

Coralville (IA)

On-site

USD 22,000 - 29,000

Full time

8 days ago
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Benefits offered by this job

Competitive pay
Employee discounts
Free meals
Paid sick leave
Tuition reimbursement
Training and advancement
Weekly direct deposit
401k plan
Medical, dental, and vision benefits

Job summary

McDonald's in Coralville, IA is seeking a proactive Shift Manager to lead daily operations and guest experiences. You’ll supervise crew schedules, coach teammates, and uphold food safety and cleanliness to McDonald’s standards.

You’ll drive performance, promote teamwork, and take decisive action on safety, inventory, and profitability while supporting training and growth across the restaurant team.

Qualifications

  • Passion for helping and serving others.
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • Provide solutions and make decisions in a fast-paced environment.

Responsibilities

  • Lead the experience: Handle and oversee crew schedules.
  • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
  • Take action first: Take measures around safety, security, inventory, and profitability.
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
  • Be results oriented: Drive and expect a high level of performance from the team.

Skills

People management
Customer service
Leadership
Communication

Job description

McDonald's in Coralville, IA is seeking a proactive Shift Manager to lead daily operations and guest experiences. You’ll supervise crew schedules, coach teammates, and uphold food safety and cleanliness to McDonald’s standards.

You’ll drive performance, promote teamwork, and take decisive action on safety, inventory, and profitability while supporting training and growth across the restaurant team.

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