Shift Supervisor — Lead Craft & Team Growth

Starbucks Corp.; Newport News (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage via Starbucks College

Parental leave

Paid vacation

Job summary

Starbucks Coffee Company in Newport News, VA, is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage team tasks, coach beverage and food preparation, and uphold store standards while providing outstanding customer service.

The role requires at least six months in customer-facing work, strong interpersonal skills, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• Attendance and punctuality required with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies, cash handling, and safety and security.
• Six months experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more employees.
• Strong interpersonal, teamwork and relationship-building skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Direct the work of others and coach food/beverage preparation.
• Ensure quality beverages, food and recipe adherence for customers.
• Promote store safety and security and uphold policies.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company in Newport News, VA, is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage team tasks, coach beverage and food preparation, and uphold store standards while providing outstanding customer service.

The role requires at least six months in customer-facing work, strong interpersonal skills, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays.