Shift Supervisor: Lead Craft & Team at a Welcoming Café

Starbucks Corp.; Wheaton (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. in Wheaton seeks a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide teamwork, ensure quality beverages and food, and handle cash with store safety in mind.

The role emphasizes coaching colleagues, maintaining attendance, and delivering friendly service during flexible hours, including weekends and holidays.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• 6+ months in a role with customer interaction and fulfilling requests.
• Prepare and coach food/beverages to standard recipes or customized for customers.
• Delegate tasks to others and coordinate tasks of two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food products, cash handling and store safety.
• Direct and coach team members to meet store standards and customer needs.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Effective communication

Interpersonal skills

Flexibility

Attendance & punctuality

Adaptability

Job description

Starbucks Corp. in Wheaton seeks a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide teamwork, ensure quality beverages and food, and handle cash with store safety in mind.

The role emphasizes coaching colleagues, maintaining attendance, and delivering friendly service during flexible hours, including weekends and holidays.