Shift Supervisor: Lead Craft & Team at a Welcoming Café

Starbucks Corp.; Edmond (OK); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Starbucks College Achievement Plan (tu

Paid vacation and sick time

Holiday pay

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company in Edmond, OK is seeking a Shift Supervisor to lead a Starbucks team in delivering high-quality beverages and foods. You will coach partners, ensure safety and policy adherence, and provide outstanding customer service in a fast-paced retail environment.

The role requires strong communication, teamwork, and the ability to manage multiple tasks while maintaining a welcoming store atmosphere.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Strong communication and interpersonal skills.
• Flexible availability including early mornings, evenings, weekends, and holidays.
• Willingness to learn quickly.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for the community.
• Ensure quality beverages and foods while upholding store policies and safety standards (cash handling, security).
• Coach and prepare drinks and food to standard recipes, adapting as needed for customers.
• Delegate tasks and coordinate the work of two or more team members.
• Build relationships with customers and work effectively as part of a team.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Coffee Company in Edmond, OK is seeking a Shift Supervisor to lead a Starbucks team in delivering high-quality beverages and foods. You will coach partners, ensure safety and policy adherence, and provide outstanding customer service in a fast-paced retail environment.

The role requires strong communication, teamwork, and the ability to manage multiple tasks while maintaining a welcoming store atmosphere.