Shift Supervisor: Lead Craft & Customer Connections

Starbucks Corp.; Darien (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

Tuition coverage via Starbucks College

401(k) with employer match

Job summary

Starbucks Coffee Company in Darien, CT is seeking a shift supervisor who will lead with craft and heart to ensure a welcoming space for our local community. You will guide a small team, uphold store standards, and create quality beverages and food to meet customer expectations.

This role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks. You’ll work flexible hours, including mornings, evenings, weekends, and holidays, while contributing to

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach food and beverage preparation to standard recipes (or customized for customers).
• Experience delegating tasks to 2+ employees.
• Knowledge of the retail environment and cash handling.
• Strong oral communication and interpersonal skills.
• Ability to work mornings/evenings/weekends/holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of the team to meet store standards.
• Prepare beverages and food to standard recipes or customer specifications.
• Maintain store safety and security and cash handling procedures.
• Provide excellent customer service and build relationships.

Skills

Customer service

Communication

Team leadership

Cash handling

Flexibility

Retail knowledge

Job description

Starbucks Coffee Company in Darien, CT is seeking a shift supervisor who will lead with craft and heart to ensure a welcoming space for our local community. You will guide a small team, uphold store standards, and create quality beverages and food to meet customer expectations.

This role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks. You’ll work flexible hours, including mornings, evenings, weekends, and holidays, while contributing to