Shift Supervisor - Lead Craft & Customer Connection

Starbucks Corp.

South Piscataway (MD)

On-site

USD 21,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Tuition coverage
401(k) with employer match
Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee staff, uphold quality beverages and food, and maintain store safety during shifts.

The role requires six months in customer-facing work, strong communication, and teamwork. Benefits cover health, retirement, and tuition programs; daily operations include cash handling and safety compliance.

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Ability to direct the work of others and delegate tasks to a team.
  • Strong oral communication and interpersonal skills; able to work as part of a team.

Responsibilities

  • Lead shift with craft and heart to maintain a welcoming store environment.
  • Coach and prepare beverages and food to standard recipes or customer requests.
  • Directly supervise and coordinate two or more employees during shifts.

Skills

Customer service
Team leadership
Communication
Retail environment
Attendance reliability
Scheduling
Food & beverage prep

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee staff, uphold quality beverages and food, and maintain store safety during shifts.

The role requires six months in customer-facing work, strong communication, and teamwork. Benefits cover health, retirement, and tuition programs; daily operations include cash handling and safety compliance.

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