Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Watertown (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Stock program (Bean Stock)

Quarterly bonus

Tuition coverage

Backup care

DACA reimbursement

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. in Watertown, CT is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community while upholding quality beverages and food to standard recipes. You will coach and delegate, directing the work of team members during busy shifts.

You must be able to work flexible hours including early mornings, evenings, weekends and holidays, and maintain excellent customer service while aligning with store policies and safety standards.

Qualifications

• Six months of customer-facing experience required.
• Coach food/beverage preparation to standard recipes.
• Delegate tasks to team members and supervise others.
• Direct the work of others and foster a cooperative team environment.
• Effective oral communication and retail knowledge are essential.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Ensure quality beverages/food to standard recipes and customer requests.
• Coach, delegate, and supervise team members during shifts.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Food/beverage prep

Delegation

Job description

Starbucks Corp. in Watertown, CT is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community while upholding quality beverages and food to standard recipes. You will coach and delegate, directing the work of team members during busy shifts.

You must be able to work flexible hours including early mornings, evenings, weekends and holidays, and maintain excellent customer service while aligning with store policies and safety standards.