Shift Supervisor: Lead Craft & Customer Connection

Starbucks Corp.; Lodi (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Sick time

Job summary

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming store where every beverage and bite reflects our standards and brand values.

You will coach teammates, uphold quality and safety, manage cash handling, and coordinate operations across shifts, all while fostering teamwork and a positive customer experience in our community-focused store.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks and coordinate work across a small team.
• Strong written and verbal communication skills.

Responsibilities

• Direct the work of team members to meet store standards.
• Prepare beverages and food to standard recipes and customize as needed.
• Coach and train teammates on procedures and customer service.
• Ensure cash handling, safety, and security procedures are followed.
• Model a warm, welcoming environment for the community.

Skills

Customer service excellence

Leadership

Communication skills

Teamwork

Attendance and reliability

Job description

Starbucks Coffee Company in California seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming store where every beverage and bite reflects our standards and brand values.

You will coach teammates, uphold quality and safety, manage cash handling, and coordinate operations across shifts, all while fostering teamwork and a positive customer experience in our community-focused store.