Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Santa Clarita (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through Starbucks计划

Job summary

Starbucks Coffee Company in California is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup sparks connection and a welcoming space for the community. You will coach team members, manage food and beverage prep to standard recipes, and uphold store policies with a focus on safety and service.

The role requires reliable attendance, flexible hours including mornings/evenings, and the ability to delegate tasks.

Qualifications

• Maintain regular and punctual attendance and be flexible with hours.
• Provide quality beverages and food, cash handling and store safety.
• Six months of customer-facing experience and ability to fulfill customer requests.
• Delegate tasks to other employees and coordinate work for two or more staff.
• Direct the work of others and learn quickly to support teammates.
• Strong oral communication and ability to build relationships in a retail setting.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Coach and develop partners to ensure consistent beverage/food quality.
• Maintain store policies and safety standards while delivering great service.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Teamwork

Retail environment knowledge

Job description

Starbucks Coffee Company in California is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup sparks connection and a welcoming space for the community. You will coach team members, manage food and beverage prep to standard recipes, and uphold store policies with a focus on safety and service.

The role requires reliable attendance, flexible hours including mornings/evenings, and the ability to delegate tasks.