Shift Supervisor — Lead Craft & Community in Coffeehouse

Starbucks Corp.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach partner performance, and maintain quality beverages and food. You will ensure a welcoming store environment, manage cash handling, and uphold safety standards across shifts.

The role requires 6+ months in customer-facing roles and ability to direct and develop team members in a fast-paced retail setting, with flexible hours including weekends and holidays.

Qualifications

• Six months of experience in a role requiring regular customer interaction and requests fulfillment.
• Six months of experience delegating tasks to two or more employees and coordinating duties.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Direct the work of team members and coach beverage/food preparation to standard recipes.
• Uphold store policies, quality beverages, cash handling, safety, and security.

Skills

Direct others

Customer service

Effective communication

Team player

Cash handling

Retail experience

Store safety

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach partner performance, and maintain quality beverages and food. You will ensure a welcoming store environment, manage cash handling, and uphold safety standards across shifts.

The role requires 6+ months in customer-facing roles and ability to direct and develop team members in a fast-paced retail setting, with flexible hours including weekends and holidays.