Shift Supervisor — Craft Coffee Leader & Community Builder

Starbucks Corp.; New Orleans (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer/

Tuition coverage via Starbucks College

Stock program (SIP)

Paid vacation and holidays

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming space for the local community. The role emphasizes craft, heart, and strong customer interactions in a fast-paced retail environment.

The position requires at least six months in customer-facing roles, experience delegating tasks, and ability to manage cash handling and safety procedures across shifts.

Qualifications

• Six months of experience in customer-facing roles.
• Six months of experience delegating tasks to other employees.
• Ability to direct the work of others and coordinate teams.
• Strong oral communication and interpersonal skills.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Prepare and coach food and beverages to standard recipes.
• Maintain cash handling, safety, and security per store policies.
• Delegate tasks to teammates and support shift operations.
• Uphold attendance and punctuality standards for all shifts.

Skills

Attendance & punctuality

Customer service

Team leadership

Oral communication

Interpersonal skills

Adaptability

Job description

Starbucks Corp. is seeking a shift supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming space for the local community. The role emphasizes craft, heart, and strong customer interactions in a fast-paced retail environment.

The position requires at least six months in customer-facing roles, experience delegating tasks, and ability to manage cash handling and safety procedures across shifts.