Shift Supervisor: Lead Craft & Community Coffee

Starbucks Corp.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in our welcoming coffeehouse. You will help ensure quality beverages and foods, coach team members, and create a space where customers feel valued and connected.

This role requires reliable attendance, flexible hours including early mornings, evenings, weekends and holidays, and the ability to delegate tasks while maintaining store safety and policy standards.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Able to direct the work of others and delegate tasks to two or more employees.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Ensure quality beverages and food products and supervise cash handling and store safety.
• Direct and coordinate the work of team members to meet store standards and guest expectations.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in our welcoming coffeehouse. You will help ensure quality beverages and foods, coach team members, and create a space where customers feel valued and connected.

This role requires reliable attendance, flexible hours including early mornings, evenings, weekends and holidays, and the ability to delegate tasks while maintaining store safety and policy standards.