Shift Supervisor: Lead Craft Coffee Teams, Grow

Starbucks Corp.; Burbank (IL); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

401(k) with employer match

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring exceptional customer service and high-quality beverages and food. You will guide team members, enforce safety and store standards, and uphold policies during all shifts.

The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail environment, with comprehensive benefits and ongoing development opportunities.

Qualifications

• Six (6) months of experience interacting with customers.
• Six (6) months of experience delegating tasks to others and coordinating tasks.
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays.
• Ability to follow store policies and maintain quality beverages and foods.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Coach and supervise preparation of beverages and food to standard recipes.
• Direct the work of team members and ensure smooth shift operations.

Skills

Customer service

Team leadership

Cash handling

Communication

Interpersonal skills

Punctuality

Delegation

Attendance

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring exceptional customer service and high-quality beverages and food. You will guide team members, enforce safety and store standards, and uphold policies during all shifts.

The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail environment, with comprehensive benefits and ongoing development opportunities.