Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Pell City (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance via Starbucks Plan

Stock program (Bean Stock)

Quarterly bonus

Paid vacation & sick time

Parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor for our Pell City, AL location. The role focuses on leading with craft and heart to create a welcoming coffeehouse experience for our community.

You will coach teammates, ensure quality beverages and foods, manage cash handling, and uphold store policies and safety, while delivering exceptional customer service. We offer comprehensive benefits and growth opportunities, with a focus on development, rewards, and a supportive team environment.

Qualifications

• Six months of experience in a customer-facing role.
• Six months experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work as part of a team.
• Experience preparing beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead daily operations and ensure quality beverages and foods.
• Coach and delegate tasks to team members.
• Maintain store policies, safety, and security.
• Provide excellent customer service and build relationships.

Skills

Customer service

Leadership

Cash handling

Food & beverage prep

Communication

Teamwork

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor for our Pell City, AL location. The role focuses on leading with craft and heart to create a welcoming coffeehouse experience for our community.

You will coach teammates, ensure quality beverages and foods, manage cash handling, and uphold store policies and safety, while delivering exceptional customer service. We offer comprehensive benefits and growth opportunities, with a focus on development, rewards, and a supportive team environment.