Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Oakland (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for our community. You will oversee daily store operations, maintain quality beverages and food, and coach partners to deliver exceptional hospitality.

This role requires six months of customer-service experience, flexibility to work early mornings, evenings, weekends, and holidays, strong teamwork, and a can-do attitude. We offer comprehensive benefits and growth opportunities.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to coach preparation of beverages and food to standard recipes.
• Experience delegating tasks and coordinating two or more employees.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead store operations and Coach partners to fulfill customer requests.
• Ensure quality beverages and food products, cash handling, and store safety.
• Maintain regular attendance and punctuality, and uphold store policies.
• Foster a welcoming space and positive guest experience.

Skills

Direct the work of others

Strong interpersonal skills

Effective written and verbal comms

Customer service

Teamwork

Attendance & punctuality

Flexibility

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for our community. You will oversee daily store operations, maintain quality beverages and food, and coach partners to deliver exceptional hospitality.

This role requires six months of customer-service experience, flexibility to work early mornings, evenings, weekends, and holidays, strong teamwork, and a can-do attitude. We offer comprehensive benefits and growth opportunities.