Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Tuition assistance

Job summary

Starbucks Corp. in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for customers and partners. You’ll guide daily operations, uphold quality standards, and model exceptional service in a fast-paced coffeehouse environment.

This role emphasizes team development, coaching, and reliable scheduling, with benefits including health and retirement options. Flexibility to work mornings, evenings, weekends, and holidays is required.

Qualifications

• Attend consistently and punctually, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for your community
• Direct daily operations and ensure quality beverages and food meet standards
• Coach and delegate tasks to team to maintain efficient store operations

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks Corp. in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for customers and partners. You’ll guide daily operations, uphold quality standards, and model exceptional service in a fast-paced coffeehouse environment.

This role emphasizes team development, coaching, and reliable scheduling, with benefits including health and retirement options. Flexibility to work mornings, evenings, weekends, and holidays is required.