Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Mount Vernon (IL); On-site; USD 13,000 - 20,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks Corp. in Mount Vernon, IL is seeking a Shift Supervisor to lead a team, maintain quality beverages and food, and create a welcoming space for the community. This role emphasizes coaching, task delegation, and adherence to store policies.

A strong customer-service mindset and reliability are essential for success in this fast-paced environment. You will collaborate with partners to ensure smooth daily operations, handle cash and safety responsibilities, and contribute to a positive

Qualifications

• Six months of customer-facing experience.
• Ability to direct the work of others and delegate tasks.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment and store operations.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead with craft and heart to maintain a welcoming Starbucks space.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach and coordinate activities of 2+ partners during shifts.
• Maintain attendance and punctuality, adapt to flexible hours.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Retail knowledge

Job description

Starbucks Corp. in Mount Vernon, IL is seeking a Shift Supervisor to lead a team, maintain quality beverages and food, and create a welcoming space for the community. This role emphasizes coaching, task delegation, and adherence to store policies.

A strong customer-service mindset and reliability are essential for success in this fast-paced environment. You will collaborate with partners to ensure smooth daily operations, handle cash and safety responsibilities, and contribute to a positive