Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks; Madison (WI); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Paid vacation

Sick time

401(k) with employer match

Bean Stock stock program

Quarterly bonus

Job summary

Starbucks in Madison, Wisconsin seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will oversee daily operations, coach team members, prioritize safety and quality, and model service excellence during busy periods.

The role emphasizes attendance, flexible hours, and the ability to delegate tasks while maintaining high standards. Previous experience in customer service and a passion for coffee culture are valued as you contribute to

Qualifications

• Regular attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, or holidays.
• Provide quality beverages and food with cash handling and safety.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes, including substitutions.
• Six months of experience delegating tasks to others.

Skills

Direct others

Teamwork

Customer interaction

Effective communication

Retail knowledge

Relationship building

Job description

Starbucks in Madison, Wisconsin seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will oversee daily operations, coach team members, prioritize safety and quality, and model service excellence during busy periods.

The role emphasizes attendance, flexible hours, and the ability to delegate tasks while maintaining high standards. Previous experience in customer service and a passion for coffee culture are valued as you contribute to