Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Hamden (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Tuition assistance (Starbucks College)

Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup contributes to a welcoming community space. You will supervise team members, coach beverage and food preparation to standard recipes or customer requests, and ensure execution of store safety and cash handling procedures.

The role emphasizes attendance, flexible hours (early mornings, evenings, weekends, holidays), and collaboration with partners to deliver consistent service quality across

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and coach team members.
• Strong communication skills and knowledge of retail operations.

Responsibilities

• Direct and motivate team members to provide high‑quality beverages and food.
• Prepare and coach preparation of drinks and food to standard recipes or customer requests.
• Ensure store policies, safety and cash handling procedures are followed.

Skills

Customer service

Team leadership

Communication

Retail environment

Cash handling

Attendance & punctuality

Flexible scheduling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup contributes to a welcoming community space. You will supervise team members, coach beverage and food preparation to standard recipes or customer requests, and ensure execution of store safety and cash handling procedures.

The role emphasizes attendance, flexible hours (early mornings, evenings, weekends, holidays), and collaboration with partners to deliver consistent service quality across