Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Channahon (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage program (SBA)

401(k) retirement plan with company 3%

Paid vacation and parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a welcoming coffeehouse team and deliver consistently excellent beverages and food. You will mentor partners, uphold standards, and create a community-focused experience for customers.

Responsibilities include directing coworkers, ensuring quality, managing daily operations, and maintaining safety. Flexibility with shifts is required to support busy periods and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more employees.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment and cash handling.
• Flexible availability including early mornings, evenings, weekends, nights or holidays.

Responsibilities

• Lead teammates to deliver quality beverages and food.
• Direct work of others and coordinate tasks for 2+ employees.
• Provide exceptional customer service and maintain store safety.
• Adhere to store policies and standards.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Retail knowledge

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a welcoming coffeehouse team and deliver consistently excellent beverages and food. You will mentor partners, uphold standards, and create a community-focused experience for customers.

Responsibilities include directing coworkers, ensuring quality, managing daily operations, and maintaining safety. Flexibility with shifts is required to support busy periods and holidays.