Shift Supervisor: Lead Craft Coffee & Team Excellence

Starbucks Corp.; Santa Monica (CA); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company in Santa Monica, CA is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will direct daily beverage and food preparation, coach partners, and uphold store standards while delivering exceptional guest experiences.

Responsibilities include coordinating tasks of team members, maintaining safety and cash handling procedures, and promoting a positive, inclusive work environment.

Qualifications

• Six months of experience in a role involving regular interaction with customers.
• Availability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Direct and coach other employees to meet recipes and store standards.
• Ability to delegate tasks and coordinate duties of multiple teammates.
• Knowledge of retail environment, cash handling, and safety procedures.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers.
• Direct daily operations of the store and supervise partners to maintain quality beverages and food.
• Coach and delegate tasks to team members, ensuring smooth shift execution.
• Uphold store policies, safety, and cash handling practices across all shifts.
• Contribute to a positive, inclusive work environment and guest satisfaction.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Communication skills

Attendance punctuality

Flexibility

Tools

POS systems

Job description

Starbucks Coffee Company in Santa Monica, CA is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will direct daily beverage and food preparation, coach partners, and uphold store standards while delivering exceptional guest experiences.

Responsibilities include coordinating tasks of team members, maintaining safety and cash handling procedures, and promoting a positive, inclusive work environment.