Shift Supervisor - Craft Coffee Leader

Starbucks Corp.; Sheboygan (WI); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Vacation time

401(k) with employer match

Bean Stock / equity program

Job summary

Starbucks Corp. in Sheboygan, Wisconsin seeks a Shift Supervisor to lead a coffeehouse team, ensuring quality beverages, food preparation, and exceptional customer service. The role focuses on team coordination, adherence to store policies, and creating a welcoming environment for customers and partners.

Responsibilities include coaching staff, maintaining safety standards, and supporting daily shift operations while delivering a consistent customer experience and contributing to store success.

Qualifications

• Six months of experience in a role with constant interaction with customers
• Knowledge of store policies, cash handling, and safety procedures
• Ability to delegate tasks and coordinate two or more employees
• Strong communication and teamwork skills

Responsibilities

• Direct the work of others to ensure smooth shift operations
• Coach preparation of beverages and food to standard recipes
• Maintain attendance, punctuality, and flexible scheduling
• Provide excellent customer service and handle customer requests

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Corp. in Sheboygan, Wisconsin seeks a Shift Supervisor to lead a coffeehouse team, ensuring quality beverages, food preparation, and exceptional customer service. The role focuses on team coordination, adherence to store policies, and creating a welcoming environment for customers and partners.

Responsibilities include coaching staff, maintaining safety standards, and supporting daily shift operations while delivering a consistent customer experience and contributing to store success.