Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Newport News (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage (ASU)

Paid vacation & sick time

Job summary

Starbucks Coffee Company in Newport News, VA is seeking a Shift Supervisor to lead beverage and food preparation, ensure a welcoming environment for customers and teammates, and model high standards of service.

You will coach a small team, maintain quality and safety standards, and support daily operations during peak hours with a collaborative mindset and a focus on customer satisfaction.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Adhere to store policies and standards, including quality beverages/food, cash handling, and safety
• Six months of customer-facing experience
• Six months of delegating tasks to two or more staff

Responsibilities

• Direct the work of others and coordinate tasks
• Learn quickly and adapt to routines
• Communicate effectively with customers and team members
• Operate in a retail environment with customer focus
• Build strong relationships within the team and with customers

Skills

Lead others

Quick learner

Communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Newport News, VA is seeking a Shift Supervisor to lead beverage and food preparation, ensure a welcoming environment for customers and teammates, and model high standards of service.

You will coach a small team, maintain quality and safety standards, and support daily operations during peak hours with a collaborative mindset and a focus on customer satisfaction.