Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Kennewick (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer 0

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart in our community café, ensuring quality beverages and food while maintaining a welcoming store atmosphere. You’ll coach a small team to deliver memorable customer moments and uphold safety and cash-handling standards.

This role requires at least six months of customer-facing experience, strong communication, and the ability to delegate tasks.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Flexibility to work early mornings, evenings, weekends, holidays.

Responsibilities

• Lead the team to provide quality beverages and food while upholding store standards.
• Direct and coordinate tasks of two or more employees.
• Coach partners to deliver welcoming customer experiences.
• Maintain cash handling, safety, and security policies.

Skills

Customer service

Cash handling

Team leadership

Communication skills

Retail environment knowledge

Interpersonal skills

Attendance & punctuality

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart in our community café, ensuring quality beverages and food while maintaining a welcoming store atmosphere. You’ll coach a small team to deliver memorable customer moments and uphold safety and cash-handling standards.

This role requires at least six months of customer-facing experience, strong communication, and the ability to delegate tasks.