Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Wyckoff (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation, oversee team tasks, and uphold store standards while maintaining exceptional customer service.

The role requires at least six months of customer-facing experience, strong communication, and the ability to manage a small team during shifts. Benefits include comprehensive health coverage and growth opportunities.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and coordinate tasks of a team.
• Knowledge of the retail environment and store safety standards.
• Ability to coach preparation of food and beverages to standard recipes.

Responsibilities

• Lead and mentor team members to ensure quality beverages and food.
• Direct daily store operations and ensure adherence to policies.
• Provide exceptional customer service and resolve issues promptly.
• Support scheduling and delegation of tasks to sustain smooth shifts.

Skills

Customer service

Cash handling

Team leadership

Food & beverage prep

Effective communication

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation, oversee team tasks, and uphold store standards while maintaining exceptional customer service.

The role requires at least six months of customer-facing experience, strong communication, and the ability to manage a small team during shifts. Benefits include comprehensive health coverage and growth opportunities.