Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Houston (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage (Starbucks College)

Paid vacation and holidays

Job summary

Starbucks Corp. in Houston, TX is seeking a dedicated shift supervisor who leads with craft and heart to maintain a welcoming space for the community. You will direct daily operations, ensure quality beverages and food, and supervise team members to deliver consistent service.

This role emphasizes strong communication, adaptability, and the ability to coach others within a collaborative environment. Starbucks offers comprehensive benefits, including health coverage, disability and parental

Qualifications

• Attend to customers with punctuality and reliability.
• Flexible hours including mornings, evenings, weekends, nights, holidays.
• Follow store policies and maintain quality beverages/food and cash handling.
• Minimum 6 months in a customer-facing role.
• Prepare beverages/food to standard recipes or customized for customers.
• At least 6 months delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space.
• Direct daily operations and uphold quality standards for beverages/food.
• Coach and delegate tasks to team members to sustain service levels.
• Support store safety and security during shifts.

Skills

Customer service

Team leadership

Cash handling

Food preparation

Communication

Retail knowledge

Interpersonal skills

Education

High school diploma

Tools

POS systems

Job description

Starbucks Corp. in Houston, TX is seeking a dedicated shift supervisor who leads with craft and heart to maintain a welcoming space for the community. You will direct daily operations, ensure quality beverages and food, and supervise team members to deliver consistent service.

This role emphasizes strong communication, adaptability, and the ability to coach others within a collaborative environment. Starbucks offers comprehensive benefits, including health coverage, disability and parental