Shift Supervisor: Lead Craft Coffee & Service

Starbucks Corp.; Colorado Springs (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will supervise team members, coach on beverage and food preparation to standard recipes, and uphold safety and store policies during all shifts.

The role emphasizes reliability, strong communication, and the ability to work as part of a team in a fast-paced retail setting.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to direct and coach others on shift.
• Strong communication and teamwork across store operations.
• Ability to follow recipes and prepare beverages/food to standard.
• Demonstrated reliability and punctuality.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of team members and coordinate tasks.
• Ensure quality beverages and food per standard recipes.
• Maintain store safety, security, and policy compliance.
• Provide exceptional customer service and resolve issues on shift.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment knowledge

Tools

Cash handling

Food preparation

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will supervise team members, coach on beverage and food preparation to standard recipes, and uphold safety and store policies during all shifts.

The role emphasizes reliability, strong communication, and the ability to work as part of a team in a fast-paced retail setting.