Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition coverage

Paid time off

Employee discount

Job summary

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead shift operations, uphold quality beverages and food standards, and coach partners to deliver exceptional guest experiences. This role emphasizes teamwork, attendance, and adherence to store policies in a fast-paced retail environment.

The position offers growth opportunities within a global coffeehouse brand, with comprehensive benefits, a 401(k) program, and tuition coverage as part of its partner perks.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to two or more employees.
• Ability to prepare beverages and food to standard recipes or customer customizations.

Responsibilities

• Lead daily shifts with craft and heart to create welcoming coffeehouse experiences.
• Coach and direct teammates to provide quality beverages and food while maintaining safety.
• Uphold store policies, operate cash handling, and ensure punctual attendance.

Skills

Customer service

Leadership

Cash handling

Food & beverage prep

Team delegation

Store operations

Job description

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead shift operations, uphold quality beverages and food standards, and coach partners to deliver exceptional guest experiences. This role emphasizes teamwork, attendance, and adherence to store policies in a fast-paced retail environment.

The position offers growth opportunities within a global coffeehouse brand, with comprehensive benefits, a 401(k) program, and tuition coverage as part of its partner perks.