Shift Supervisor: Lead Craft Coffee - Flexible Hours

Starbucks Corp.; Suffolk (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Sick time

Bonus program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will coach beverage preparation, support store safety, and guide a team to deliver high-quality beverages and food.

The role emphasizes attendance, flexible hours (early mornings, evenings, weekends, holidays), and strong customer interactions. Benefits and growth opportunities are highlighted for partners.

Qualifications

• Ability to direct the work of others.
• Strong communication skills and quick learning.
• Familiarity with retail environment and customer service.
• Excellent interpersonal and teamwork abilities.

Responsibilities

• Lead shift operations to ensure quality beverages and food prepared to standard recipes or customized for customers.
• Maintain attendance, punctuality, and flexible scheduling.
• Delegate tasks to team members and coordinate workflow during shifts (two or more employees).
• Handle cash transactions and maintain store safety and security per policies.
• Provide exceptional customer service and build relationships with customers and community.

Skills

Direct team leadership

Learn quickly

Communication

Retail environment

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will coach beverage preparation, support store safety, and guide a team to deliver high-quality beverages and food.

The role emphasizes attendance, flexible hours (early mornings, evenings, weekends, holidays), and strong customer interactions. Benefits and growth opportunities are highlighted for partners.