Shift Supervisor: Lead Craft Coffee & Customer Joy

Starbucks Corp.

Albuquerque (NM)

On-site

USD 21,000 - 26,000

Full time

3 days ago
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Benefits offered by this job

Tuition coverage
401(k) plan with employer match
Stock/Bean Stock equity program
Paid vacation

Job summary

Starbucks Coffee Company in Albuquerque, NM is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will coach teammates, maintain standards, and uphold policies while delivering exceptional customer experiences.

The role requires six months of customer-facing experience, ability to direct others, and flexible hours including mornings, evenings, weekends, and holidays. We offer extensive benefits and growth opportunities.

Qualifications

  • Six months of experience interacting with customers.
  • Six months of experience delegating tasks to others.
  • Ability to work flexible hours including mornings, evenings, weekends and holidays.
  • Basic knowledge of cash handling and store safety.
  • Ability to lead and coach beverage preparation to standard recipes.

Responsibilities

  • Lead with craft and heart to make the coffeehouse welcoming and community-focused.
  • Ensure quality beverages and food items, and uphold store safety and policies.
  • Direct the work of team members and coordinate tasks.
  • Provide coaching and development opportunities to partners (employees).

Skills

Direct others' work
Customer interaction
Oral communication
Teamwork
Interpersonal skills
Attendance punctuality

Job description

Starbucks Coffee Company in Albuquerque, NM is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will coach teammates, maintain standards, and uphold policies while delivering exceptional customer experiences.

The role requires six months of customer-facing experience, ability to direct others, and flexible hours including mornings, evenings, weekends, and holidays. We offer extensive benefits and growth opportunities.

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