Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; King City (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a front-line team to produce quality beverages and food, while modeling exceptional service and adherence to store standards.

As a Starbucks partner, you gain access to comprehensive benefits, 401(k) with employer match, tuition coverage and opportunities for growth.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to other employees and coordinating two or more employees.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality, with or without accommodations.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.

Responsibilities

• Direct the work of team members and ensure smooth store operations.
• Coach and delegate tasks to two or more employees.
• Ensure quality beverages and food according to standard recipes.
• Maintain store safety, cash handling and customer service excellence.

Skills

Direct others

Customer service

Teamwork

Effective communication

Retail knowledge

Dependability

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a front-line team to produce quality beverages and food, while modeling exceptional service and adherence to store standards.

As a Starbucks partner, you gain access to comprehensive benefits, 401(k) with employer match, tuition coverage and opportunities for growth.