Shift Supervisor | Lead Craft Coffee & Customer Experience

Starbucks; City of Albany (NY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Starbucks is looking for a Shift Supervisor in Albany, NY. You will lead the team in crafting quality beverages and ensure a welcoming environment for patrons. The ideal candidate will possess strong interpersonal and communication skills, with at least six months of experience in customer service and delegation. Flexibility in work hours is essential as the role involves early mornings and weekends. You will play a vital role in creating exceptional customer experiences while maintaining store standards.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to other employees.

Responsibilities

• Lead with craft and heart as a shift supervisor.
• Ensure quality beverages and food products are provided.
• Work flexible hours including early mornings and weekends.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks is looking for a Shift Supervisor in Albany, NY. You will lead the team in crafting quality beverages and ensure a welcoming environment for patrons. The ideal candidate will possess strong interpersonal and communication skills, with at least six months of experience in customer service and delegation. Flexibility in work hours is essential as the role involves early mornings and weekends. You will play a vital role in creating exceptional customer experiences while maintaining store standards.