Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Santa Rosa (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

401(k) retirement plan with employer 1

Tuition coverage via Starbucks College

Sick time and holiday pay

DACA reimbursement

Job summary

Starbucks Coffee Company in Santa Rosa, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will supervise team members, uphold quality beverages and food, and model exceptional service.

This role emphasizes coaching, coordinating tasks, and maintaining store policies, cash handling, and safety. You will collaborate with partners to create meaningful moments for customers.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to make the store a welcoming space.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks and coordinate the work of two or more employees.
• Ensure store policies, cash handling, safety, and security during shifts.

Skills

Lead with craft

Customer service

Oral communication

Team leadership

Interpersonal skills

Job description

Starbucks Coffee Company in Santa Rosa, CA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will supervise team members, uphold quality beverages and food, and model exceptional service.

This role emphasizes coaching, coordinating tasks, and maintaining store policies, cash handling, and safety. You will collaborate with partners to create meaningful moments for customers.