Shift Supervisor — Lead Coffeehouse Craft & Growth

Starbucks Corp.; Madera (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Tuition coverage via Starbucks College

Paid vacation and sick time

401(k) with employer match

Bean Stock equity program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming store for the local community. You will coach a team to prepare beverages and food to standard recipes, maintain safety, and deliver exceptional service.

Responsibilities include directing daily tasks, ensuring policy compliance, and fostering teamwork. This role emphasizes reliability, flexible scheduling, and strong communication to support a busy store environment.

Qualifications

• Attend to store policies, standards and quality beverages and food products.
• Provide excellent customer service, cash handling, and safety responsibilities.
• Coach and delegate tasks to team members to ensure smooth shift operations.
• Maintain reliable attendance and flexible scheduling to meet store needs.
• Work with the team to create a welcoming space for customers.

Responsibilities

• Lead shift with craft and heart to welcome the community.
• Oversee preparation of beverages/food to standard recipes or customer modifications.
• Direct and coordinate tasks of two or more employees during shifts.
• Ensure store safety and security and adherence to policies.
• Foster teamwork and strong interpersonal relationships to deliver great service.

Skills

Direct others

Customer service

Communication

Teamwork

Interpersonal skills

Learning agility

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming store for the local community. You will coach a team to prepare beverages and food to standard recipes, maintain safety, and deliver exceptional service.

Responsibilities include directing daily tasks, ensuring policy compliance, and fostering teamwork. This role emphasizes reliability, flexible scheduling, and strong communication to support a busy store environment.