Shift Supervisor: Lead Coffee Craft & Customer Connection

Starbucks; Michigan; On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program discount

Bonuses

Paid vacation

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, coach teammates, ensure quality beverages and food, and handle cash and safety procedures.

The role emphasizes attendance, flexibility, and excellent customer service within a fast-paced retail environment. As a Starbucks partner, you gain access to comprehensive benefits, tuition coverage possibilities, retirement plans, and opportunities for

Qualifications

• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.
• Prepare and coach preparation of beverages and food to standard recipes or customized for customers.

Responsibilities

• Direct the work of others on shift.
• Ensure quality beverages and food to standard recipes.
• Maintain store safety and cash handling.
• Engage with customers to provide a welcoming experience.

Skills

Lead a team

Customer service

Communication

Retail knowledge

Attendance & punctuality

Flexibility

Food & beverage preparation

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, coach teammates, ensure quality beverages and food, and handle cash and safety procedures.

The role emphasizes attendance, flexibility, and excellent customer service within a fast-paced retail environment. As a Starbucks partner, you gain access to comprehensive benefits, tuition coverage possibilities, retirement plans, and opportunities for