Shift Supervisor - Lead Coffee Craft & Community

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming experience for customers and a well-run store. You will guide baristas, maintain product quality, and coach teammates throughout each shift.

The role emphasizes strong communication, teamwork, and the ability to manage daily store operations while upholding Starbucks standards and guest satisfaction.

Qualifications

• Regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead shift with craft and heart to keep the coffeehouse welcoming for the community.
• Maintain quality beverages and food according to standard recipes and customer requests.
• Direct and coordinate tasks among Team Members to ensure smooth operations.

Skills

People leadership

Customer service

Retail knowledge

Communication

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming experience for customers and a well-run store. You will guide baristas, maintain product quality, and coach teammates throughout each shift.

The role emphasizes strong communication, teamwork, and the ability to manage daily store operations while upholding Starbucks standards and guest satisfaction.