Shift Supervisor - Lead Baristas & Craft Coffee

Starbucks Corp.; New York (NY); On-site; USD 2,204,000 - 3,168,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance (Starbucks College)

Paid time off

Sick time

Holiday pay

Equity program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor in New York to lead daily store operations, ensuring warm, welcoming service and quality beverages. You will coach team members, manage cash handling, and uphold safety standards while delivering a great customer experience.

The role emphasizes teamwork, flexibility across early mornings, evenings, weekends, and holidays, and opportunity for growth within our industry-leading benefits program.

Qualifications

• Six months of experience in a role with frequent customer interactions.
• Experience coaching or directing the work of others.
• Ability to learn quickly and work well in a team.

Responsibilities

• Lead store operations as a shift supervisor with craft and heart.
• Ensure quality beverages and food products and maintain safety and security standards.
• Coach and delegate tasks to team members to meet store goals.
• Uphold store policies, cash handling, and customer service excellence.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Food & beverage prep

Delegation

Job description

Starbucks Coffee Company is seeking a shift supervisor in New York to lead daily store operations, ensuring warm, welcoming service and quality beverages. You will coach team members, manage cash handling, and uphold safety standards while delivering a great customer experience.

The role emphasizes teamwork, flexibility across early mornings, evenings, weekends, and holidays, and opportunity for growth within our industry-leading benefits program.