Shift Supervisor: Lead Café Craft & Customer Experience

Starbucks Corp.; West Memphis (AR); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) match

Tuition assistance

Paid vacation & holidays

Parental leave

Job summary

Starbucks Coffee Company in West Memphis, AR, is hiring a shift supervisor to lead a busy coffeehouse with craft and heart. You will create a welcoming space for the community and mentor partners to deliver friendly, high-quality beverages and food.

This role requires reliable attendance, flexibility, and the ability to coach others, uphold store policies, manage cash handling, and ensure safety. Growth opportunities and comprehensive benefits are provided.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to others or coordinating multiple employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse environment.
• Coach beverage and food preparation to standard recipes and customer customization.
• Uphold store policies, cash handling, safety, and security.
• Coordinate tasks among team members to ensure smooth service.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in West Memphis, AR, is hiring a shift supervisor to lead a busy coffeehouse with craft and heart. You will create a welcoming space for the community and mentor partners to deliver friendly, high-quality beverages and food.

This role requires reliable attendance, flexibility, and the ability to coach others, uphold store policies, manage cash handling, and ensure safety. Growth opportunities and comprehensive benefits are provided.