Shift Supervisor — Lead Baristas & Create Welcoming Moments

Starbucks Corp.

Southaven (MS)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental and vision coverage
401(k) with employer match
Tuition assistance (Starbucks College+
Paid vacation
Paid parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our store team in delivering quality beverages and food in a welcoming space for the community. You will coach staff, manage tasks, and ensure adherence to safety and cash-handling policies.

The role requires six months of customer-facing experience, ability to delegate duties to two or more employees, and flexibility to work mornings, evenings, weekends, and holidays.

Qualifications

  • Six months of experience in a role requiring constant interaction with customers.
  • At least six months of experience delegating tasks to other employees or coordinating two or more people.
  • Ability to prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

  • Lead the shift with craft and heart to make the coffeehouse welcoming for the community.
  • Direct the work of others and ensure quality beverages and food products.
  • Maintain store policies, cash handling, and safety standards.
  • Foster a warm, inclusive environment and strong teamwork.

Skills

Customer service
Team leadership
Effective communication
Flexibility
Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our store team in delivering quality beverages and food in a welcoming space for the community. You will coach staff, manage tasks, and ensure adherence to safety and cash-handling policies.

The role requires six months of customer-facing experience, ability to delegate duties to two or more employees, and flexibility to work mornings, evenings, weekends, and holidays.

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