Shift Supervisor - Lead Baristas & Guest Experience

Starbucks Corp.; Millbrae (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid vacation

401(k) with employer match

Tuition coverage through Starbucks Ach

Sick time and holidays

Backup care assistance

Job summary

Starbucks is hiring a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide a team, uphold store standards, and ensure quality beverages and food while maintaining safety and cash handling procedures.

This role requires flexible hours including mornings, evenings, weekends, and holidays. Ideal candidates have at least six months of customer-service experience, strong communication and teamwork, and the ability to coach others.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to others or coordinating teams.
• Preparation of food and beverages to standard recipes or customizations.

Responsibilities

• Direct the work of others during the shift to ensure smooth operations.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Maintain quality beverages, food safety, and store safety policies.
• Deliver excellent customer service and build relationships with guests.

Skills

Direct the work of others

Learning quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks is hiring a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide a team, uphold store standards, and ensure quality beverages and food while maintaining safety and cash handling procedures.

This role requires flexible hours including mornings, evenings, weekends, and holidays. Ideal candidates have at least six months of customer-service experience, strong communication and teamwork, and the ability to coach others.