Shift Supervisor: Lead Baristas & Craft Coffee

Starbucks Corp.; Louisville (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Sick time

401(k) with match

Tuition assistance

Stock program

Parental leave

Job summary

Starbucks Coffee Company in Louisville, KY is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain standards for beverages and food, and manage shift operations with a focus on safety and customer satisfaction.

The role emphasizes people leadership, quick learning, and strong communication to build relationships and teamwork across the store, contributing to a positive partner experience and community impact.

Qualifications

• Regular attendance and punctuality with/without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet policies: quality beverages/food, cash handling, safety and security.
• Six months' experience in a customer-facing role.
• Six months' experience delegating tasks to 2+ employees.

Responsibilities

• Lead store operations and staff to ensure smooth daily performance.
• Coach team to prepare beverages and food to standard recipes.
• Provide excellent customer service and resolve issues promptly.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Louisville, KY is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain standards for beverages and food, and manage shift operations with a focus on safety and customer satisfaction.

The role emphasizes people leadership, quick learning, and strong communication to build relationships and teamwork across the store, contributing to a positive partner experience and community impact.