Shift Supervisor - Lead Barista & Customer Experience

Starbucks Corp.; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach beverage and food prep to standard recipes, and support team members to deliver exceptional service.

Flexibility in hours is required; expect early mornings, evenings, weekends, and holidays. Strong communication and teamwork are essential to maintaining a safe, efficient store that reflects Starbucks values.

Qualifications

• At least 6 months in a role involving customer interaction and response fulfillment.
• Experience delegating tasks to others and coordinating 2+ employees.
• Ability to coach food and beverage preparation to standard recipes or customize as needed.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks space.
• Direct and coordinate shift tasks among team members.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach beverage and food prep to standard recipes, and support team members to deliver exceptional service.

Flexibility in hours is required; expect early mornings, evenings, weekends, and holidays. Strong communication and teamwork are essential to maintaining a safe, efficient store that reflects Starbucks values.