Shift Supervisor - Lead Barista Craft & Community

Starbucks Corp.; Roanoke (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short-term and long-term disability

Paid parental leave

Paid vacation

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and foster a warm, welcoming space for the community. You will guide team members in beverage and food preparation, ensure quality standards, and maintain a safe store environment.

The role emphasizes guest service, teamwork, and living the Starbucks values while working flexible hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a position requiring regular interaction with customers and fulfilling their requests.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.

Responsibilities

• Lead store operations as shift supervisor with craft and heart to create a welcoming space.
• Delegate tasks and coach teammates to maintain quality beverages and food.
• Ensure adherence to store policies, safety and security measures.
• Deliver exceptional customer service and build relationships with the community.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and foster a warm, welcoming space for the community. You will guide team members in beverage and food preparation, ensure quality standards, and maintain a safe store environment.

The role emphasizes guest service, teamwork, and living the Starbucks values while working flexible hours, including early mornings, evenings, weekends, and holidays.