Shift Supervisor - Lead Barista & Community Builder

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach team members, prepare beverages and food to standard recipes, and uphold store policies with attention to quality and customer care.

The role requires at least six months in customer service, the ability to delegate tasks, and flexibility to work early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Experience coaching or delegating tasks to others.
• Availability for flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Prepare beverages and food to standard recipes or customer customizations.
• Coach and delegate tasks to team members to ensure smooth operations.
• Maintain attendance, punctuality, and adherence to store policies.

Skills

Directing work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach team members, prepare beverages and food to standard recipes, and uphold store policies with attention to quality and customer care.

The role requires at least six months in customer service, the ability to delegate tasks, and flexibility to work early mornings, evenings, weekends, and holidays.