Shift Supervisor - LaBelle

Goodwill Industries of Southwest Florida; Port La Belle (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in Southwest Florida seeks a Shift Supervisor for its retail store in LaBelle. The ideal candidate will have strong customer service skills, the ability to train and supervise staff, and a commitment to achieving store objectives. This full-time position includes various responsibilities, from managing revenue to training teams, within a supportive work environment.

Benefits

Health, vision, and dental plans

403(b) retirement plan

Paid holidays

Personal time off (PTO)

Employee Assistance Program

Store Discounts

Tuition Reimbursement

Qualifications

• One year of retail sales experience preferred.
• Ability to supervise and train staff.
• Familiarity with business-related mathematics.

Responsibilities

• Assist management in achieving revenue and profit objectives.
• Train staff to comply with production and customer service standards.
• Supervise checkout and merchandise handling.

Skills

Customer service skills

Business acumen

Interpersonal skills

Leadership

Ability to work under stress

Education

High school diploma or equivalent

Tools

Point of sale systems

Office computer

Telephone

Job description

Goodwill INDUSTRIES OF Southwest Florida, INC.

Shift Supervisor

Full time

Location: LaBelle - Store #146

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.

Description of Responsibilities: Great customer service skills. Under the direction of the Store Manager, the Shift Supervisor assists the management team in the following: achievement of revenue, expense and profit objectives as outlined in the stores budget, training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. They must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job. Must be able to work nights and weekends.

Required Experience: High school diploma or the equivalent. One year of retail sales experience preferred.

Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuate

BENEFITS AND EMPLOYEE WELL-BEING

• Health, vision and dental plans
• 403(b) retirement plan
• Paid holidays
• Personal time off (PTO)
• Employee Assistance Program
• Store Discounts
• Tuition Reimbursement

Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Workplace Values

Respect: We treat all people with dignity and respect.

Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.

Ethics: We strive to meet the highest ethical standards.

Learning: We challenge each other to strive for excellence and to continually learn.

Innovation: We embrace continuous improvement, bold creativity, and change.

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