Shift Supervisor in Training

Dave & Buster's; Grapevine (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading entertainment company is seeking a Shift Supervisor who will drive innovation on the floor and foster a collaborative environment. The ideal candidate will be solution-oriented with excellent hospitality skills and ready to enhance guest experiences in a fast-paced environment.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, and Vision insurance

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

FUN work environment

Double the growth opportunities

Qualifications

• 21+ years of age required.
• 6+ months with Main Event or 2+ years in a supervisory role.
• Valid Alcohol Seller/Server and Food Handler Certifications.

Responsibilities

• Maintain facility cleanliness standards.
• Improve processes and collaborate with team.
• Communicate effectively in various mediums.

Skills

Problem solving

Attention to detail

Hospitality skills

Job description

Job Description:

The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.

What we are looking for!

• 21+ years of age
• A desire for a management career with Main Event/Dave & Buster’s
• Solution-oriented with the ability to problem solve in an ever-changing environment
• An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment
• Excellent hospitality and employee relations skills

Requirements:

• 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role
• Friendly, professional demeanor
• Ability to create an amazing guest experience
• Valid Alcohol Seller/Server and Food Handler Certifications

What will you be doing daily?

• Maintaining the center’s appearance through established facility cleanliness standards.
• Holding yourself and others accountable for creating a culture of high performance.
• Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
• Attending weekly manager meetings, as needed.
• Communicating clearly and effectively in various mediums using verbal and written skills.
• Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.
• Recognizing our company's core competencies and making decisions to protect us.
• Professionally representing the company when conducting business.

PERKS!

• Competitive salary

• Quarterly bonus program

• Health, Dental, Vision, Long & Short-term Disability

• Employee Assistance Program

• Buster’s Legacy Fund (Supports team members during difficult times)

• 401K matching plan

• FREE food

• FREE gameplay

• Large leadership team = multiple managers per shift

• FUN work environment

• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

10.25

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We are an equal opportunity employer and participate in E-Verify in states where required.