Shift Supervisor - Guest Experience & Operations Lead

Wingstop; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular fast-casual restaurant in El Paso is seeking a Shift Leader to oversee daily operations and ensure exceptional guest service. The ideal candidate will have strong communication skills, a genuine desire to serve customers, and experience in business planning. Responsibilities include managing staff, upholding cleanliness and safety standards, and handling guest issues effectively. Candidates must be 18 years or older and are expected to exhibit effective leadership and problem-solving skills.

Qualifications

• Experience in business planning and financial results.
• Ability to manage multiple projects with a sense of urgency.
• Experience in improving operational procedures.

Responsibilities

• Provide outstanding Guest Service.
• Ensure cleanliness and safety standards.
• Open and close the restaurant.
• Manage staff effectively.
• Handle guest issues and improve service.

Skills

Guest service mentality

Strong verbal communication

Problem-solving skills

Ability to teach others

Organizational skills

Job description

A popular fast-casual restaurant in El Paso is seeking a Shift Leader to oversee daily operations and ensure exceptional guest service. The ideal candidate will have strong communication skills, a genuine desire to serve customers, and experience in business planning. Responsibilities include managing staff, upholding cleanliness and safety standards, and handling guest issues effectively. Candidates must be 18 years or older and are expected to exhibit effective leadership and problem-solving skills.