SHIFT SUPERVISOR (FULL TIME AND PART TIME)

TouchPoint; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead a team in a dynamic healthcare environment. This role is pivotal in ensuring that service standards are met while fostering a supportive atmosphere for staff and patients alike. You will oversee daily operations, manage schedules, and mentor employees to achieve their goals. With a focus on hospitality and service excellence, this position offers a rewarding opportunity to make a significant impact in the lives of patients and their families. Join a mission-driven organization that values your contributions and supports your professional growth.

Benefits

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Flexible Spending Accounts (FSAs)

Medical, Dental, Vision

Life and Disability Insurance

Commuter Benefits

Employee Assistance Program

Qualifications

• Experience in healthcare and customer service is essential.
• Ability to manage and mentor staff effectively.

Responsibilities

• Direct activities of associates during shifts.
• Provide training and create work schedules.
• Evaluate performance and prepare reports for management.

Skills

Healthcare experience

Customer service experience

Patient services experience

Job description

SHIFT SUPERVISOR (FULL TIME AND PART TIME)

Join to apply for the SHIFT SUPERVISOR (FULL TIME AND PART TIME) role at TouchPoint.

Job Details

• We are hiring immediately for a full-time SHIFT SUPERVISOR position.
• Location: Saint Thomas Midtown - 2000 Church Street, Nashville, TN 37236. Note: online applications accepted only.
• Schedule: Full-time, Monday - Friday, weekends as needed. Hours may vary; more details upon interview.
• Requirements: Previous healthcare, patient services, and customer service experience.
• Pay Range: $19.00 - $23.00 per hour.

Application Process

Want to apply via text messaging? Text JOB to 75000 and search for requisition ID 1395527.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Our Mission and Benefits

At TouchPoint, we serve with hospitality to patients, families, and visitors at Ascension Health hospitals nationwide. Our work encompasses more than just service; we aim to create healing environments with great facilities and food.

If you have a passion for service and supporting health, TouchPoint is your place. Join us to make a difference!

Job Summary

Direct activities of associates during a shift, ensuring job expectations are met while maintaining policies and procedures.

Responsibilities

• Provide training and create work schedules.
• Evaluate performance, reward high performers, and discipline as needed.
• Prepare reports on production or sales for management.
• Serve as the contact for employee complaints or requests for time off.
• Mentor and develop employees, encouraging goal setting and advancement.
• Perform other duties as assigned.

Benefits

Both full-time and part-time roles offer benefits such as:

• Retirement Plan
• Shopping Program
• Health & Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (e.g., Critical Illness, Accident, Hospital Indemnity Insurance, Legal Services, Auto & Home)

Full-time positions additionally include:

• Medical, Dental, Vision
• Life and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Paid/unpaid time off benefits are available in accordance with laws. For details on paid time off in Washington, Maryland, or remote roles, click here.

TouchPoint is a drug-free workplace. We are an equal opportunity employer committed to diversity and inclusion.

About Compass Group

We aim for leadership in the foodservice industry, treating all applicants fairly regardless of background or protected status.

Additional Information

Applications are accepted ongoing until the position is filled. Candidates may be considered for future opportunities if not selected now.